Insights

AI performance analytics and clinic call intelligence

SJ

Sarah Johnson

Practice Manager

Total Calls

last 7 days

Appointments

booking intent

Urgent Cases

flagged

Avg Handle Time

per call

AI Containment

fully resolved

Booking Conv.

call to booking

Call Volume Trend

AI handled vs escalated

Routine
Escalated

Top Call Reasons

Volume by intent category

Missed Opportunities

Coverage Performance

AI Rate

Urgent

Avg time

Weekly Summary

AI Performance Metrics

Model accuracy across key dimensions

Hourly Call Heatmap

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