System online · Purpose-built for vet clinics

The front desk
that never
clocks out.

ClinicForce handles every call your team can't take — intake, triage, urgency detection, booking, and clean handoff. Installed in a day. Live the same week.

No lock-in contracts
Live in under 24 hours
No setup fees
0.4sAvg. response time
100%Call answer rate
24/7Active coverage
ClinicForce / Live Call
LIVE
Caller
Michael Tan
Patient
Buster · GD
Duration
02:14
URGENT
Escalated to on-call vet
Intake note sent
Call Answering · Urgency Triage · Intake Capture · Appointment Booking · Structured Handoff · After-Hours Coverage · PMS Integration · SMS Follow-up · Overflow Handling · Staff Relief · Zero Missed Calls · Live in 24 Hours · Call Answering · Urgency Triage · Intake Capture · Appointment Booking · Structured Handoff · After-Hours Coverage · PMS Integration · SMS Follow-up · Overflow Handling · Staff Relief · Zero Missed Calls · Live in 24 Hours · Call Answering · Urgency Triage · Intake Capture · Appointment Booking · Structured Handoff · After-Hours Coverage · PMS Integration · SMS Follow-up · Overflow Handling · Staff Relief · Zero Missed Calls · Live in 24 Hours · Call Answering · Urgency Triage · Intake Capture · Appointment Booking · Structured Handoff · After-Hours Coverage · PMS Integration · SMS Follow-up · Overflow Handling · Staff Relief · Zero Missed Calls · Live in 24 Hours ·
0
Calls missed per clinic, per week on average
$0
Estimated revenue lost per missed booking
0%
Of callers who don't leave a voicemail
0%
Of receptionists who cite phone overload as burnout driver
The bottleneck

Your front desk
can't be everywhere
at once.

Vet clinics miss calls every single day — not just after hours. During lunch breaks, in a consult room, mid-checkout. Each one is a booking gone elsewhere, a question unanswered, or an urgent case that waited too long.

38%
of calls missed during business hours
$2,800
average monthly revenue recovered per clinic
4.1 hrs
saved per week for front desk staff
< 1 day
to go live after onboarding
"We were losing 3 to 5 bookings a day during lunch. ClinicForce was running by Wednesday afternoon, and by Friday our front desk coordinator said it felt like we'd hired someone new."
SR
Sarah Redmond
Practice Manager — Riverside Animal Hospital
Platform

One platform. Every
touchpoint covered.

Not a generic chatbot with a pet theme. Every feature is designed around the specific workflows, urgencies, and communication styles of veterinary front desks.

24/7 call answering
Activates the moment reception is unavailable — lunch, meetings, sick days, after-hours. Every call answered, every time. No missed opportunities.
Live now
Emergency triage
Distinguishes a routine booking from a GDV presentation. Flags critical cases, escalates immediately and notifies the on-call vet via SMS with full details.
Live now
Natural intake capture
Captures owner name, pet name, breed, age, and reason for call through natural conversation — not a phone tree. Clean SOAP-style notes ready for your team.
Live now
Overflow handling
When your team is busy, ClinicForce steps in. Handles multiple simultaneous calls with zero hold time. Your callers never hear a busy signal again.
Live now
Live appointment booking
Sarah checks availability and books directly into Ezyvet, Provet Cloud, and leading practice management systems. Confirmation SMS sent instantly to the pet owner.
Phase 2 — Coming soon
Post-call SMS
Automatic confirmation SMS to the pet owner after every call. Booking reference, vet name, pre-visit instructions. Reduces no-shows and keeps owners informed.
Phase 2 — Coming soon
Appointment reminders
Interactive SMS reminders 48h and 2h before appointments. Clients confirm or reschedule directly via text — no manual follow-up required from your team.
Phase 3
Digital intake forms
Post-call SMS with a link to pre-visit forms. Pet history, consent, vaccination records. Auto-populated from call intake data. Writes back to your PMS.
Phase 3
Automated review requests
Post-visit follow-up SMS: "How was Bella's visit?" Satisfied clients are automatically directed to your Google review link. Build your 5-star reputation on autopilot.
Phase 3
AI outbound recall
Sarah calls lapsed patients: "Max's annual checkup is overdue." Reactivates revenue from your existing client list. AI outbound recall achieves 3–5× higher engagement than email.
Phase 3
Practice analytics
Call volume trends, peak hour heatmaps, urgency breakdowns, and monthly revenue recovered. Data-driven insights to optimise staffing and identify growth opportunities.
Phase 2 — Coming soon
Practice Health Score
A single composite metric: call answer rate + booking conversion + no-show rate + review score. Know at a glance how your clinic is performing, every single day.
Phase 3
How it works

From first ring to
clean handoff in seconds.

A reception workflow that runs itself — no configuration required after setup. ClinicForce handles the call end-to-end so your team picks up exactly where it left off.

01 — Answer
Instant pickup
ClinicForce answers within one ring. No hold music. No phone tree. The caller is greeted warmly and feels heard from the first word.
INBOUND · +61 2 8734 ****
Connected in 0.4s
"Hi, you've reached Greenfield Vet..."
02 — Capture
Natural intake
Owner name, pet name, breed, age, and reason for the call — gathered through natural conversation, not a form.
Owner: James Park
Pet: Max · Labrador · 4yr
Reason: Limping, won't bear weight
03 — Assess
Urgency detection
Routine enquiry or potential emergency? ClinicForce reads the call and escalates time-sensitive cases immediately to the right person.
URGENCY: HIGH
Possible fracture / trauma
SMS → on-call vet · 2:41 PM
04 — Handoff
Structured note
A SOAP-style intake note lands in your team's queue — prioritised, complete, and ready to act on. No voicemail to decode.
Reason: Limping / won't bear weight
Onset: This morning
Priority: Same-day review
Real results
Pilot clinic
An Australian vet clinic
saw results in the first week.
After deploying ClinicForce to handle lunch breaks, overflow, and after-hours calls, the practice recovered significant revenue and freed up their front desk team to focus on in-clinic care.
Sydney Metro Vet Clinic
Sydney, NSW
Single-location · Mixed practice
+23%
Increase in captured booking requests
4.1 hrs
Saved per week for front desk staff
$2,800
Average monthly revenue recovered
0
Urgent cases missed since deployment
How we compare

Built for vet clinics.
Not retrofitted.

Generic AI answering services aren't built for the urgency, terminology, or workflows of veterinary practice. ClinicForce is.

ClinicForce
Dodo
Generic AI
Human answering
Vet-native urgency triage
✓
✓
✗
Depends
24/7 active coverage
✓
✓
✓
✗
SOAP-style handoff notes
✓
Basic
✗
✗
PMS / Ezyvet integration
✓
✓
✗
✗
Setup in under 24 hours
✓
✗
✓
✗
No long-term contracts
✓
✗
Varies
✗
Appointment booking
Phase 2
✓
Basic
✓
Australia-based support
✓
✗
✗
Varies
Pricing

Simple, transparent
pricing.

No setup fees. No lock-in. Go live in under 24 hours. Most clinics recover their entire monthly fee within the first week.

Starter
$399
per month · billed monthly
  • After-hours coverage (6 PM–8 AM)
  • Lunch break coverage
  • Up to 300 calls / month
  • AI triage + urgency detection
  • Structured handover notes
  • Call inbox dashboard
  • Email support
Most popular
Growth
$499
per month · billed monthly
  • Everything in Starter
  • Full daytime overflow coverage
  • Unlimited calls
  • Appointment booking via Sarah
  • Post-call SMS to pet owners
  • PMS handover note export
  • Priority support
  • Practice analytics dashboard
Enterprise
Custom
multi-location · clinic groups
  • Everything in Growth
  • Multi-location management
  • Aggregate analytics across clinics
  • AI outbound recall campaigns
  • Automated review management
  • Dedicated account manager
  • Custom PMS integration
  • White-label option available

No setup fees · No lock-in contracts · Cancel anytime · Most clinics recover their full subscription cost in the first week

What clinics say

Practices see the
difference in week one.

★★★★★
"Before ClinicForce, we were missing calls every single lunch break. Now I actually leave the clinic knowing every call is being handled properly. It's genuinely felt like hiring another team member."
SR
Sarah Redmond
Practice Manager · Riverside Animal Hospital
★★★★★
"The urgency triage is what sold us. Sarah caught a potential GDV in the first week — that dog came in immediately. A voicemail system would have been a disaster. This is the standard of care we expect."
JH
Dr. James Harlow
Principal Vet · Harlow Animal Clinic
★★★★★
"We went live Wednesday afternoon. By Friday I'd already recovered four bookings that would have gone to voicemail. The handover notes are cleaner than what our own staff write in a rush."
KL
Karen Lawson
Clinic Owner · Lakeside Vet Clinic
Your clinic. Always open.

Start this week.
See results by Friday.

Start with one location. No long-term commitment. No setup fees. Live in under 24 hours — or we'll set it up for free.

No setup fees · No lock-in contracts · Live in <24 hours